Dogtopia of Navy Yard

Dogtopia has been an exceptional choice for my dog, Sophie. Their range of services, including daycare, boarding, and spa treatments, has catered perfectly to her needs. One of the standout features is their daycare service, which offers a safe and supervised environment where Sophie can play and interact with other dogs of similar size and temperament. This careful grouping ensures that she has a positive and enriching experience every day.

Sophie loves the playrooms, which are designed with her safety in mind. The staff at Dogtopia are highly trained in canine behavior, first aid, and CPR, providing constant supervision and ensuring her well-being at all times. This level of care gives me peace of mind knowing she is in good hands.

When it comes to cleanliness, Dogtopia excels. The facilities are always hygienic, and the playrooms have appropriate flooring to protect Sophie’s joints, making it a safe place for her to run and play. The boarding service has been a great option for when I travel, providing comfortable sleeping arrangements and allowing Sophie to participate in daycare activities during the day, keeping her active and happy.

The spa services are another highlight, with grooming, bathing, nail trimming, and ear cleaning available. Sophie always comes home looking and feeling her best after a spa day at Dogtopia.

Overall, Dogtopia’s commitment to safety, cleanliness, and tailored care has made it a fantastic choice for Sophie, and I highly recommend their services to other dog owners.

Updated 8/9/2023
Staff is excellent and doggy events are super fun! I don’t have to worry about the care of my dog when with them for doggy daycare! My dog has been with the manager here for 7+ years!! We love this place!
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Older review:
The staff is absolutely amazing! They actually care about my dog’s well being and want to make sure every day is fun at Dogtopia! I’ve tried other places and Dogtopia is the best hands down!!

We are sincerely grateful to the friendly and lovable staff at Dogtopia of Navy Yard and Downtown DC for the love, fun times, great boarding, awesome spa services, outstanding care and kindness shown to Babe since 2017. Each time we arrived, the Dogtopia Staff greeted her with such excitement and joy that made us feel immediately welcomed and special. We are certain that Babe truly appreciated everything you did to contribute to the wonderful and long life she lived.

On July 4, 2023, we bid farewell to Babe, our adorable and loving Havanese dog. She lived a long and happy life just shy of 20 years. Losing a beloved pet is one of the most heartbreaking experiences a family can go through. Amidst the difficult times, we found solace and support in the many memories of Babe’s times spent at Dogtopia. Even when she got into pink paint at home, you provided superior grooming service that left her cute little face with no traces of paint.

May you continue to be blessed with peace, love, good health, and joy! Stay safe and thanks for the wonderful memories,
Sheila, Dickerns and Zac

My dog has been going here for over 1.5 years and loves going there to play with other dogs. The last few times I dropped her off the cameras were either off or the dogs were kept in cages for extended periods due to what I’m assuming is understaffing. I wish they would let owners know this in advance so we can decide whether we want to drop our dogs off.

ETA: I originally gave Dogtopia 5 stars in early 2024, but service declined so severely since then that we have since canceled our subscription and started going to the new Atlas Doghouse in Navy Yard instead. It all started going downhill when their GM Kat left suddenly. A lot of their staff left with her, and their consistent, caring staff had always been their biggest draw for us. Once Kat left, we really grew to trust Gary. Even though he wasn’t the GM, he cleared cared so much about the dogs. We trusted him even as things started to decline. When he left suddenly too, it was all downhill. It became a regular occurrence that they would be short staffed and the dogs would spend all day crated. What were we paying for if our dog wasn’t even getting playtime and exercise? The cameras would be mysteriously not working on many of these days as well, and I even had a staff member admit one day that they did it on purpose sometimes to keep us from seeing things that would upset us. When we complained via email, we got a voicemail from the GM, which we returned with a voicemail back. She never called us again. The final straw was when we picked our dog up from boarding and they handed me her destroyed collar and leash. The guy at the counter couldn’t even tell me how it had happened. He had to call the groomer, who then explained that they had set her items on top of her crate while she was drying off post-bath and she had pulled them inside and torn them up. The whole facility has known for well over a year that she has severe crate anxiety. They had been making accommodations for her, which we were always so grateful for. So why would they have placed anything near her when she’s in a crate when they already have that knowledge? When we sent an email after that explaining why we were canceling our subscription, no one said anything and we just left. A couple weeks later, my husband got a called from Dogtopia corporate, apologizing for all the issues, which felt like something. But by then we were too burned to want to go back. I really hope they can get their act together again here because they used to have such a good thing going.

Old review:
We’ve been bringing our dog here for the past 8 months or so and couldn’t be happier with this place! We have a 2-day/week subscription now, which has ultimately saved us money from our old doggy daycare facility and works really well with our schedules. Of the 3 daycare brands we’ve visited in DC, this is hands down the one we have liked the most. They seem to have the most consistent staff (rather than the constant turnover we saw at the other places), which hopefully means they treat their employees well here. And the staff seem to genuinely care about the dogs. I’ve watched our dog playing on the daytime camera and have melted at some of the sweet interactions I see the “canine coaches” having with the dogs. They also have a fun Instagram presence, doing things like a “Dog of the Week” and hilarious seasonally themed photo shoots like Dogchella (see photo), Back to School, etc. We were skeptical about the weekly subscription model, but after we crunched the numbers and looked at how frequently we were taking our dog to daycare, we realized it was actually going to be about the same or even less money depending on the week. And if we need to add days or add on boarding in any given week, it’s more affordable for us overall than at other facilities. They also are the only doggy daycare place we’ve found in DC that doesn’t have fencing inside the room that our escape artist husky mix can easily jump. All of their play rooms are simply surrounded by the 4 walls of the room, which is such a better situation for our dog. We’re very happy being loyal Dogtopia of Navy Yard customers, and we plan to come here for a long time. We’re so grateful for the nice atmosphere they’ve created and the great care they give our high energy dog!