Atlas Doghouse

I have used Atlas Doghouse for training, walking, boarding, and daycare. Ruby was a wild woman who wouldn’t listen to the training methods that worked on all my other dogs, so I sent her to Danny and now she is a very well behaved young lady. Prior to the pandemic, I used Atlas for walking. Ruby absolutely loved Marcus and all my neighbors would tell me what a good job he did with her. Ruby now lives for going to daycare! She actually gets depressed if I don’t send her enough. She is well taken care of even with all her food allergies so I never have to worry. Can’t say enough good things about this place and everyone who works there!

Staff is nice and facility is large. Unfortunately they don’t have a webcam that you can log into to see the daycare during the day. They said you can come in and look at the camera from the front desk (or watch through the windows but then all the dogs come to the window) but when I’ve asked to do that it was offline that day.

Fast forward months and there was a minor incident at daycare and I asked to see the footage of what happened and how it was handled and was promised it several times but then eventually told there was a problem with the system and it wasn’t working. I would recommend one of the other nearby places that have webcams and more of the kinks worked out than Atlas has.

Also, you now have to pay if you want to have a report card for how your dog was in daycare. Other local daycares don’t charge for this.

I reached out to Atlas for their one on one training services. Prior to I had gone through a few trainers and I did not want to sign up for those super expensive one time training sessions with no guarantee. Thomas was a miracle worker honestly. Benny went from a sweet fluffy 15 pound puppy to a 60 pound 6 month terror! Was just unmanageable and overwhelming to deal with outside our home. In the house, he was the sweetest dog. We kept trying our previous trainer’s method and it was just not working to modify his behavior at all. I was pretty frustrated and super stressed taking him outside for walks. Everyone in the building was scared of him, it was just generally not a good time in our home lol. Thomas sat down and explained everything for the first 30min, and then we went on a walk. I can honestly say I watched my dog transform. It was such a weight off my shoulder, within an hour he was more manageable, well behaved, and calm. Then I would walk him and Thomas would give me pointers. Thomas made it VERY clear this was a one and done training session, not an on going saga of just handing over your money. He trained you and showed you the tools he uses. You are expected to do the work after that. He does offer follow up sessions if you are having specific problems. Which we did! He was great following up to see how things have progressed and when I had an issue he came right back, which I appreciated alot! I can honestly say Benny is a new dog and I feel much more in control and confident about handling him. Ive recommended Thomas to strangers on the street who have the same look I had when my dog was barking, lunging, pulling and not listening.

My little dog LOVES going to this daycare! We live a mile away and when she senses we’re walking here, she gets a bounce in her step. And when we walk inside, she squeals with joy like a piglet to see all her friends. The staff are good to her and she loves them. She comes home very tired from all the socializing. It’s a good setup.

I have to start by saying that my puppy really loved this place. I was so excited to have finally found a daycare home for him. Unfortunately, it was short lived. The first instance of difficulty we had was the employees didn’t know how to start my membership, so it was a real headache. I was wrongfully charged a couple times too. Then, my leash was given away to someone else and while that’s annoying, it’s a human error so we wanted to offer grace. my wife and I were super thankful because the fixed both issues!! They bought a new Kong leash AND harness to replace it, and we were given I think NULL credit to use for the errors in charges. I used the credit initially to see if we wanted to move forward with membership given everything, and unfortunately it still went a bit left.

I drop my puppy off with food daily, and that day I sent lunch and dinner because we had a late work day. I picked him up after more than 11 hours there and they gave him NO FOOD the whole day. Gave his bag back to me full of his food. Even worse, Farmers dog is fresh food and it’s very expensive, so when I realized as I got settled that his lunchbox was still full of two portions of food, I was highly disappointed. My dog is a puppy, so food is super important right now for his development, especially in a high activity environment. I wouldn’t discourage anyone from this place because they really are sweet. But they lack certain routine structure that checks and balances where humans may cause errors. I won’t be a customer again because it was all too much for me, but I do hope the tighten those loose ends. We take our pup to DoozyDog now and it’s A M A Z I N G. Check em out if you want a more well rounded option! Atlas doghouse also doesn’t have a bath service like DoozyDog, so your dog will definitely come home smelling of urine and whatever else unless you bathe him yourself daily.

Best of luck to atlas nonetheless.