Arrive Valley Forge

I will so greatly miss my beautiful home for 6 cherished years. I had to move out due to a health emergency; but anyone who is looking to move to paradise; should check out my open (for now) apartment- 4th floor- cloud view. Living at Arrive changed my life in so many positive ways!!

One of the worst nightmare decisions I’ve ever made in my nearly 40 years of life…

My 10-month lease went something like this:
-Parties all night long first month til 5am
-Improper water billing and water problems that took months to resolve
-glass shards/ceramic remnants in parking lots/stairwell costing me a flat tire on my vehicle and a cut on my foot
-gas leaks from stove sporadically while at work and living alone
-parking lots have insulation foam deterioration everywhere likely due to flooding. Personally, I find this hazardous to all the pets living here.
-packages not getting delivered.
-a 50-dollar bingo prize that embarassingly had only 2 dollars and some change leftover on it that I found out at checkout was the case with my girlfriend.
-years of drain buildups in bathroom tub & sink due to clogs that I I felt the need to fix myself due to many other examples of negligence.
-A broken elevator for 3/10 months of living here (while being blasted with 15-20% rent jumps) that meant carrying groceries and navigating stairs, immediately following surgery leaving me barely able to walk correctly even to this day.
-Nearly certain children peeing in the “warm” tub due to conversations I’ve overheard while using it myself (this is being generous)
-providing a 90-day verbal notice that I could not afford a 15-20% rate hike after 10 months, just to be billed thousands upon moving out 3 weeks sooner than lease expiration saying that I failed to let them know with no prior knowledge that it had to be in writing.

Eileen stands by her team – and I respect that because I would absolutely do the same for my own team. But to justify all this behavior, well I think that’s an embarassment to willing screw over a (in her own words) good tenant.

Ultimately the staff seem friendly and kind, almost feels by design. Don’t let that distract you from the fact that any dollar this place can take from you, they absolutely will. Buyer beware, you don’t get what you pay for here.

But yea – the location is fantastic! About the one thing I thought I enjoyed while living in a place where you can barely get any meaningful rest after a hard days work. You’ve been warned, please do yourself a favor and don’t get conned as I (and many others) have. You’re better off finding a place that won’t send you into financial devastation.

Thanks for the trauma, Arrive. So grateful I chose you to put my faith and trust into.

Joe and his team were so helpful throughout the time we stayed there. Great atmosphere and very quiet environment. Highly recommend!

A great place to live.

Briela, the property manager, plans great events, is always super helpful and has a smile on her face.

Joe, the maintenance manager, is very prompt and knowledgeable any time I have an issue; of which, there have been few.

Josh and Matt came in clutch when I broken my ankle and needed their help. Good dudes! A credit to the fine folks who work here.

Arrive Valley Forge has some great features—the grounds are beautiful, the apartments are modern, and the clubhouse and pool are top-notch. Living here had its perks.

However, there were several downsides. Noise from the neighbors above was constant—just walking around would cause noticeable floorboard movement and creaking. Common areas left a lot to be desired; the hall carpets were stained and often looked dirty, which took away from the overall feel of the place.

The lease renewal process was handled poorly. It’s all done via email, and you’re mostly dealing with an automated system that sends constant messages. One email actually said, “Are you renewing or not?”—very unprofessional. When I decided not to renew due to a steep rent increase, only then did a real person reach out with a lower offer—but it was too late. It felt like a missed opportunity handled with little care.

Finally, when discussing the return of my security deposit, the rep who contacted me could not commit to dates and amounts, making an already frustrating process worse.

Nice place to live in many ways, but customer service, cleanliness and communication need major improvement.