Mt Carmel Animal Hotel & Spa - Mt Carmel, IL
Mt Carmel Animal Hotel & Spa: Dog-Friendly Boarding & Grooming in Mt Carmel, Illinois
If you’re in search of a reliable spot for pet boarding, daycare, or grooming in Mt Carmel, Illinois, Mt Carmel Animal Hotel & Spa stands out as a top choice among local dog lovers. Renowned for its dedicated and friendly staff—especially the grooming team—this pet hotel provides attentive care and specialized grooming to make each dog feel comfortable and pampered, even pets who are nervous or have special needs. Clients consistently praise both the reasonable rates and the high quality of care they and their dogs receive during their stay.
While not a traditional dog park with off-leash play areas or public walking trails, Mt Carmel Animal Hotel & Spa focuses on safe, personalized animal care within a secure facility. Services include professional grooming, comfortable boarding with attention to cleanliness, and a customer experience that aims to treat every pup as a guest. For those living in or traveling to the Wabash County area looking for a trusted, caring dog care option, this is a strong contender.
Frequently Asked Questions
- What services are provided for dogs?
Mt Carmel Animal Hotel & Spa offers dog boarding, professional grooming, and daycare services in a safe, caring environment. - How is the facility maintained?
Multiple reviews highlight the cleanliness of the facility and the excellent care provided to dogs during their stay. - Is the staff experienced with anxious or special-needs dogs?
Yes, the grooming and boarding team is praised for making nervous or previously abused dogs feel comfortable and cared for. - What are the costs like?
Many customers describe the rates as very reasonable, especially for the level of service and care received.
Reviews
Ive boarded my dog, Bishop here several times and generally the staff is pretty friendly. ESPECIALLY the lady that does the grooming! However whoever the lady is that worked the morning of 09/15/25 was definitely not the most professional I’ve seen. 😅 Right off the bat shes very short with me while I’m paying for the boarding, then as she walks to the back to retrieve my dog I follow behind. As I’ve done many times, every other time I’ve boarded Bishop I was allowed and encouraged to go back with them to pick him up. However once she reached the door of the room my dog was in she snaps her head around to me and sharply asks “What are you doing??” And I (confused) ask “am I not allowed to come back here?” To which she replies “No?! This is for the staff. I mean you can see him, but you can’t go in” Which I thought was strange since I wasn’t even trying to enter the room. Every other staff member has not only let me walk back with them but acted as if they had nothing to hide. She opens the door and leashes my dog, grabs his lunch box, and almost forgets his frog toy in the room. I say thank you as she hands the leash to me and she continues “You can’t come back here, next time you need to just sit in the lobby”. I understand if that’s an actual policy, and I have no problem with it! But this lady was very snappy and rude with me, and I didnt see a single polite mannerism. (Smiling, friendly tone, etc) I get it if you’re having a bad day, but I’ve worked enough jobs to know you need to leave that at home. Or you’ll just ruin everyone else’s experience. I couldn’t imagine if this is how I was treated the last time I boarded here, since I was going through major life changes and being greeting with this as I’m picking up my dog wouldve made me cry for sure LOL! Great experience with everyone else but her though! 😅
Ive boarded my dog, Bishop here several times and generally the staff is pretty friendly. ESPECIALLY the lady that does the grooming! However whoever the lady is that worked the morning of 09/15/25 was definitely not the most professional I’ve seen. 😅 Right off the bat shes very short with me while I’m paying for the boarding, then as she walks to the back to retrieve my dog I follow behind. As I’ve done many times, every other time I’ve boarded Bishop I was allowed and encouraged to go back with them to pick him up. However once she reached the door of the room my dog was in she snaps her head around to me and sharply asks “What are you doing??” And I (confused) ask “am I not allowed to come back here?” To which she replies “No?! This is for the staff. I mean you can see him, but you can’t go in” Which I thought was strange since I wasn’t even trying to enter the room. Every other staff member has not only let me walk back with them but acted as if they had nothing to hide. She opens the door and leashes my dog, grabs his lunch box, and almost forgets his frog toy in the room. I say thank you as she hands the leash to me and she continues “You can’t come back here, next time you need to just sit in the lobby”. I understand if that’s an actual policy, and I have no problem with it! But this lady was very snappy and rude with me, and I didnt see a single polite mannerism. (Smiling, friendly tone, etc) I get it if you’re having a bad day, but I’ve worked enough jobs to know you need to leave that at home. Or you’ll just ruin everyone else’s experience. I couldn’t imagine if this is how I was treated the last time I boarded here, since I was going through major life changes and being greeting with this as I’m picking up my dog wouldve made me cry for sure LOL! Great experience with everyone else but her though! 😅
Ive boarded my dog, Bishop here several times and generally the staff is pretty friendly. ESPECIALLY the lady that does the grooming! However whoever the lady is that worked the morning of 09/15/25 was definitely not the most professional I’ve seen. 😅 Right off the bat shes very short with me while I’m paying for the boarding, then as she walks to the back to retrieve my dog I follow behind. As I’ve done many times, every other time I’ve boarded Bishop I was allowed and encouraged to go back with them to pick him up. However once she reached the door of the room my dog was in she snaps her head around to me and sharply asks “What are you doing??” And I (confused) ask “am I not allowed to come back here?” To which she replies “No?! This is for the staff. I mean you can see him, but you can’t go in” Which I thought was strange since I wasn’t even trying to enter the room. Every other staff member has not only let me walk back with them but acted as if they had nothing to hide. She opens the door and leashes my dog, grabs his lunch box, and almost forgets his frog toy in the room. I say thank you as she hands the leash to me and she continues “You can’t come back here, next time you need to just sit in the lobby”. I understand if that’s an actual policy, and I have no problem with it! But this lady was very snappy and rude with me, and I didnt see a single polite mannerism. (Smiling, friendly tone, etc) I get it if you’re having a bad day, but I’ve worked enough jobs to know you need to leave that at home. Or you’ll just ruin everyone else’s experience. I couldn’t imagine if this is how I was treated the last time I boarded here, since I was going through major life changes and being greeting with this as I’m picking up my dog wouldve made me cry for sure LOL! Great experience with everyone else but her though! 😅
Ive boarded my dog, Bishop here several times and generally the staff is pretty friendly. ESPECIALLY the lady that does the grooming! However whoever the lady is that worked the morning of 09/15/25 was definitely not the most professional I’ve seen. 😅 Right off the bat shes very short with me while I’m paying for the boarding, then as she walks to the back to retrieve my dog I follow behind. As I’ve done many times, every other time I’ve boarded Bishop I was allowed and encouraged to go back with them to pick him up. However once she reached the door of the room my dog was in she snaps her head around to me and sharply asks “What are you doing??” And I (confused) ask “am I not allowed to come back here?” To which she replies “No?! This is for the staff. I mean you can see him, but you can’t go in” Which I thought was strange since I wasn’t even trying to enter the room. Every other staff member has not only let me walk back with them but acted as if they had nothing to hide. She opens the door and leashes my dog, grabs his lunch box, and almost forgets his frog toy in the room. I say thank you as she hands the leash to me and she continues “You can’t come back here, next time you need to just sit in the lobby”. I understand if that’s an actual policy, and I have no problem with it! But this lady was very snappy and rude with me, and I didnt see a single polite mannerism. (Smiling, friendly tone, etc) I get it if you’re having a bad day, but I’ve worked enough jobs to know you need to leave that at home. Or you’ll just ruin everyone else’s experience. I couldn’t imagine if this is how I was treated the last time I boarded here, since I was going through major life changes and being greeting with this as I’m picking up my dog wouldve made me cry for sure LOL! Great experience with everyone else but her though! 😅
Ive boarded my dog, Bishop here several times and generally the staff is pretty friendly. ESPECIALLY the lady that does the grooming! However whoever the lady is that worked the morning of 09/15/25 was definitely not the most professional I’ve seen. 😅 Right off the bat shes very short with me while I’m paying for the boarding, then as she walks to the back to retrieve my dog I follow behind. As I’ve done many times, every other time I’ve boarded Bishop I was allowed and encouraged to go back with them to pick him up. However once she reached the door of the room my dog was in she snaps her head around to me and sharply asks “What are you doing??” And I (confused) ask “am I not allowed to come back here?” To which she replies “No?! This is for the staff. I mean you can see him, but you can’t go in” Which I thought was strange since I wasn’t even trying to enter the room. Every other staff member has not only let me walk back with them but acted as if they had nothing to hide. She opens the door and leashes my dog, grabs his lunch box, and almost forgets his frog toy in the room. I say thank you as she hands the leash to me and she continues “You can’t come back here, next time you need to just sit in the lobby”. I understand if that’s an actual policy, and I have no problem with it! But this lady was very snappy and rude with me, and I didnt see a single polite mannerism. (Smiling, friendly tone, etc) I get it if you’re having a bad day, but I’ve worked enough jobs to know you need to leave that at home. Or you’ll just ruin everyone else’s experience. I couldn’t imagine if this is how I was treated the last time I boarded here, since I was going through major life changes and being greeting with this as I’m picking up my dog wouldve made me cry for sure LOL! Great experience with everyone else but her though! 😅
Ive boarded my dog, Bishop here several times and generally the staff is pretty friendly. ESPECIALLY the lady that does the grooming! However whoever the lady is that worked the morning of 09/15/25 was definitely not the most professional I’ve seen. 😅 Right off the bat shes very short with me while I’m paying for the boarding, then as she walks to the back to retrieve my dog I follow behind. As I’ve done many times, every other time I’ve boarded Bishop I was allowed and encouraged to go back with them to pick him up. However once she reached the door of the room my dog was in she snaps her head around to me and sharply asks “What are you doing??” And I (confused) ask “am I not allowed to come back here?” To which she replies “No?! This is for the staff. I mean you can see him, but you can’t go in” Which I thought was strange since I wasn’t even trying to enter the room. Every other staff member has not only let me walk back with them but acted as if they had nothing to hide. She opens the door and leashes my dog, grabs his lunch box, and almost forgets his frog toy in the room. I say thank you as she hands the leash to me and she continues “You can’t come back here, next time you need to just sit in the lobby”. I understand if that’s an actual policy, and I have no problem with it! But this lady was very snappy and rude with me, and I didnt see a single polite mannerism. (Smiling, friendly tone, etc) I get it if you’re having a bad day, but I’ve worked enough jobs to know you need to leave that at home. Or you’ll just ruin everyone else’s experience. I couldn’t imagine if this is how I was treated the last time I boarded here, since I was going through major life changes and being greeting with this as I’m picking up my dog wouldve made me cry for sure LOL! Great experience with everyone else but her though! 😅
Ive boarded my dog, Bishop here several times and generally the staff is pretty friendly. ESPECIALLY the lady that does the grooming! However whoever the lady is that worked the morning of 09/15/25 was definitely not the most professional I’ve seen. 😅 Right off the bat shes very short with me while I’m paying for the boarding, then as she walks to the back to retrieve my dog I follow behind. As I’ve done many times, every other time I’ve boarded Bishop I was allowed and encouraged to go back with them to pick him up. However once she reached the door of the room my dog was in she snaps her head around to me and sharply asks “What are you doing??” And I (confused) ask “am I not allowed to come back here?” To which she replies “No?! This is for the staff. I mean you can see him, but you can’t go in” Which I thought was strange since I wasn’t even trying to enter the room. Every other staff member has not only let me walk back with them but acted as if they had nothing to hide. She opens the door and leashes my dog, grabs his lunch box, and almost forgets his frog toy in the room. I say thank you as she hands the leash to me and she continues “You can’t come back here, next time you need to just sit in the lobby”. I understand if that’s an actual policy, and I have no problem with it! But this lady was very snappy and rude with me, and I didnt see a single polite mannerism. (Smiling, friendly tone, etc) I get it if you’re having a bad day, but I’ve worked enough jobs to know you need to leave that at home. Or you’ll just ruin everyone else’s experience. I couldn’t imagine if this is how I was treated the last time I boarded here, since I was going through major life changes and being greeting with this as I’m picking up my dog wouldve made me cry for sure LOL! Great experience with everyone else but her though! 😅
Dave and I leave our dog, Jake, at the kennel when we travel. He recieves excellent care. The grooming services are great as well! A happy place for our Vizla!
Dave and I leave our dog, Jake, at the kennel when we travel. He recieves excellent care. The grooming services are great as well! A happy place for our Vizla!
Dave and I leave our dog, Jake, at the kennel when we travel. He recieves excellent care. The grooming services are great as well! A happy place for our Vizla!